Exchange Policy

Chelsea B currently ships to all countries with USPS available. All orders will be shipped out from our warehouse within 5-7 business days. After an order has been shipped from our warehouse you will receive a confirmation order with a tracking number if you live in the U.S. please allow 2 business days from the date you receive your tracking information to receive your order. If you are ordering internationally please allow 3-6 weeks from the date you receive confirmation of shipment to receive your order. For international orders we do NOT provide tracking numbers except to Canada. Notification emails are sent out with tracking numbers and all other necessary information once orders are shipped. For any further information regarding orders, customers may contact a Chelsea B representative through our contact page.
Chelsea B orders are nonrefundable, all orders are eligible for exchanges only. For information on returning exchanged items please follow instructions on the return slip included in your order. Exchanges will only be accepted within 30 days of receipt and must fall under the requirements posted below. Please include your order number on the outside of your package and ship to the address posted below. Chelsea B is NOT responsible for any shipping charges that may occur from a return. The original shipping charges are NON-REFUNDABLE. For any other information regarding returns and replacements, feel free to contact a Chelsea B representative through our contact page.
Chelsea B Returns
27515 Ynez Rd
Temecula, CA 92591

All returning merchandise must be unworn, unwashed.

All sale and discounted items are final and are ineligible for exchange.

If you are returning any items that are not eligible for exchange, you are responsible for the cost of shipping it back to you.

If any returning items do not follow these requirements, you will be contacted and the items will be shipped back to you. We uphold the right to not accept any worn or damaged products for exchange. For any further information on exchanges, feel free to contact a Chelsea B.  representative through our contact page

Exchange process:
Contact a Chelsea B representative through our contact page, detailing the items you wish to return and the items you wish to exchange them for. Include your order information for the representative to review the validity of the exchange. Exchanges will be approved within 5-7 business days and all other transaction fees and process information will be sent in the corresponding email